The Importance of Detailed Record-Keeping in Cyber Incident Responses

How to Make Documentation a Practical Habit

To make documentation a practical habit, it must be integrated into your cyber response plan. Whether it’s in the form of a stand alone document or a subset of your Business Continuity Plan, this involves outlining your responsibilities for recording each type of loss and specifying storage locations that are separate from affected systems. Designated responders must be trained to understand what to document, when to do so, and how to execute this effectively, particularly during high-stress incident response situations.

Regular tabletop exercises (also known as scenario testing) should be conducted to test record-keeping procedures alongside technical containment steps. Furthermore, records must be secured using encrypted, access-controlled backup storage to protect evidence from tampering or further attack.

Why This Matters for Your Business

• Cyber incidents are increasingly common. The Australian Signals Directorate reports one cybercrime every six minutes in 2023–24.
• SMEs are particularly vulnerable, with average incident losses nearing $50,000, yet only one in four businesses even has cyber coverage.
• Without strong records, even covered costs may be denied or delayed, hampering recovery and leaving you exposed financially and operationally.

Let us guide you through your cyber policy’s requirements – whether it’s explaining incident notification steps, documenting losses accurately, or engaging appointed experts. We ensure your insurance works effectively when you need it most.

Article Supplied by OneAffiniti