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Make a real difference in your clients’ lives
Working at Windsor is more than just having a job.
At Windsor, we consider ourselves a family. We pride ourselves on empowering our people to create their own version of a rewarding career.
We are always looking for passionate people who want to deliver effective solutions to our diverse client base.
Why join us?
With over 25 years of experience in commercial, corporate, SME and retail insurance broking, our team of dedicated, experienced people will guide you through your first days with us and into a long-term career.
We value diversity and inclusion – so attracting and retaining a diverse group of people is part of our recruitment process.
Our long-term vision is to invest in our employee’s career and development. As part of the General Insurance team, we give you opportunities to grow and develop, and support you to reach your full potential.
Values that define us
- Integrity and professionalism – we continually strive for professional excellence.
- Honesty and good faith – We maintain honest, ethical and professional dealings with all stakeholders.
- Service excellence – We take a proactive, consistent approach to our work.
- Empathy – We genuinely care about, listen to, and support our clients and our team.
- Passion – Commitment and accountability are part of everything that we do. We are dynamic, energetic and enthusiastic.
- Transparency – We encourage open communication with all stakeholders.
Current Opportunities
The Role
As an experienced Account Executive your role will be to assist the Account Manager with the management of their respective portfolios while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome.
You will manage all facets of insurance broking including preparing renewal documents, invoices, payment options and premiums, managing endorsements, settlements of claims, preparing monthly compliance declarations, and accurate and detailed files notes, along with general office administration.
About You
- Solid experience in insurance broking in a similar position;
- Knowledge of broking resources and insurance products;
- Knowledge of legislation;
- Completion of qualifications in Tier 2 and ideally Tier 1;
- The ability to establish strong working relationships with clients and colleagues;
- Self-motivation and the ability to work unsupervised;
- Strong decision making skills;
- Excellent verbal and written communication;
- Excellent time and organisational management;
- Customer service focus;
- Ability to prioritise workload to meet deadlines;
- Problem Solving and conflict resolution skills;
- Advanced knowledge of the Microsoft Office Suite;
- Exposure to Insight, Sunrise, SVU and other broking tools.
Our Culture
Working at Windsor Management Insurance Brokers is more than having a job. We are family. We pride ourselves on empowering our people to write their own script to having a rewarding career.
We are always looking for people who put the customer at the heart of everything.
We are excited by your interest in working with us.
Apply via email and include your resume and cover letter.
Please note, only shortlisted candidates will be contacted
Thanks so much for your interest.
We’re not recruiting at the moment for this particular role, but we’re always looking for great talent. Please email us your expression of interest, including a cover letter and resume, and we’ll be in touch when suitable opportunities become available.
We are excited by your interest in working with us.
The Client
We are a privately owned and operated General Insurance Broker with offices across the east coast of Australia with a growing team of successful professionals. As our business continues to grow so do the opportunities to expand our team.
We have a real ‘family’ feel, strong values and are highly respected throughout the industry with an outstanding portfolio of loyal clients who we have serviced and looked after for many years.
We are looking to employ a Full Time Account Manager for our Melbourne office to manage a portfolio of existing clients (corporate, commercial and minor SME) with Account Executive support.
The Role
Ideally, you will possess 5+ years of experience and you will also have a Tier 1 in Insurance Broking. A generous remuneration package commensurate with experience.
Some other components of this role include:
- Providing a high level of customer service to clients.
- Seeking opportunities to improve internal business processes.
- Ensure accuracy of documentation and policies for external and internal clients and procedures.
- Full end to end renewal processes.
- Client Management, responding efficiently to enquiries.
- Identifying new business and growth opportunities.
This is an excellent time to join our team, as we embark on what is going to be another very exciting year.
We are excited by your interest in working with us.
Apply via email and include your resume and cover letter.
Please note, only shortlisted candidates will be contacted
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